Privacy policy

What we collect

When you use the quote form, we receive the name, contact details, vehicle information and message you choose to share. If you contact us or visit, we may add notes about your vehicle and the work performed so the next visit is faster and more accurate.

• Contact details you submit
• Vehicle year, make and model
• Your description of the problem
• Service history for your vehicle

How we use it

The information is used to respond to your request, prepare an estimate, schedule and perform work, and keep a record of service on your vehicle. We do not sell your details, and we do not rent or trade them to advertisers. We contact you about your repair, not about unrelated offers.

Who we share it with

We share information only where it is needed to do the job you asked for, such as ordering a part or arranging a sublet service, and only the minimum required. We may keep records as long as the law or a warranty requires. Beyond that, your information stays with the shop.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete what we are not required to keep. Send the request through the contact form and we will act on it. If you would rather not use the form, you can visit the shop and speak to us directly.

Questions about your data

If anything here is unclear, or you want to know exactly what we hold about your vehicle, ask through the contact form and we will answer in plain terms. We would rather explain our handling of your information than have you guess at it. This policy may be updated as the shop and the law change, and the current version always lives on this page.

Keeping your information safe

We limit who inside the shop can see a customer record and keep the information we hold to what the work requires. We do not store payment card numbers beyond what a processor handles. Records are kept for as long as a warranty or the law requires and then cleared. No system is perfect, and if a problem ever affected your information we would tell you directly rather than wait for you to find out. That is the standard we hold ourselves to.